As I can see, a lot of people are still training for V2 ITIL Service Manager exam. Just for their convenience, I have added a few .pdf documents that I created while preparing for this exam.
Documents are not very tidy, maybe there is a typo here and there and they are not polished for publishing, but they are full of referent facts. And of course, they are free.
So here they are for you:
Jan 21, 2008
ITIL Service Manager Exam Quick Reference
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2 comments:
Thank you, this is very helpful
At this point, ITIL v2 is pretty much phased out. But this blog in general is an excellent resource, and I plan to take advantage of some of your downloads, especially the ITIL Mind Map! Thank you.
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John Reiling, PMP
Project Management Training Online
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